Frequently Asked Questions

Alrightmade is an integrated apparel manufacturer and export service provider, combining physical factory production with export, supply-chain, and customer-service capabilities. Our factory team handles product development, sampling, core production, quality control, and packing. Our export team handles communication, quotations, material and supporting-resource coordination, export documents, international logistics, and delivery management. Specialist processes that require dedicated equipment or expertise may be completed by approved partners under the same project quality and schedule controls. We do not present ourselves as a trading company that simply passes on orders, nor do we conceal the role of our export and supply-chain services. Formal quotations and order documents identify the contracting and payment entities, production location, export arrangement, and each party’s responsibilities for that order.

Core sewing, printing, and packing processes are completed by our factory. Supporting processes that require specialist equipment or treatment may be completed by compliant partners. Any important specialist process is included in the production plan and quality controls, and no approved product specification is changed without confirmation.

We mainly develop and produce T-shirts, hoodies and sweatshirts, denim, swimwear, knitwear, and sweaters. We can assess both standard basics and custom orders. Non-standard structures, specialist materials, or complex processes receive a feasibility review before quotation so that a suitable production route can be confirmed.

Yes. Buyers can arrange an on-site factory visit or live video audit and can review the factory environment, production equipment, and anonymized views of work in progress. Other customers’ designs, trademarks, and order information will be covered or avoided.

Current reference capacity is approximately 30,000 pieces per month across knitwear and sweaters, approximately 10,000 T-shirts per month, and approximately 10,000 hoodies or sweatshirts per month. These category figures must not be added together as a guaranteed total factory capacity. Actual availability depends on style complexity, printing or embroidery, material readiness, order quantity, and the confirmed production schedule. Peak-season capacity is locked only after sample approval, order confirmation, material conditions are satisfied, and the required deposit has cleared.

The standard minimum for custom apparel is 100 pieces per style and color. The quantity can be divided among sizes according to an approved size plan; different colors are normally calculated as separate minimums. Fabric minimums, dyeing requirements, specialist trims, and production processes can affect the final MOQ, which is confirmed before quotation.

If an order does not yet reach 100 pieces per style and color, we can assess lower-threshold routes using stock fabric, existing blocks, available trims, or customization of blank garments. The available choices, unit price, and degree of modification differ from fully custom manufacturing and are explained before quotation.

Yes. You can begin with product images, a reference garment, sketches, or an initial design so we can assess construction, material direction, processes, and an approximate cost. For a more accurate quotation, also provide expected quantity, colors, size range, target material, printing or embroidery, labels and packing, target market, and required timing. The more complete the information, the closer the quotation can be to the final production cost.

A formal quotation itemizes the applicable material, production labor, confirmed basic printing or embroidery, labels, and basic packing. It also identifies optional or additional costs such as specialist materials, complex processes, extra trims, testing, custom packing, inspection, and freight. Every quotation states what is included, excluded, and still to be confirmed; unapproved added-value items are not introduced as hidden charges.

Each quotation states its validity period. Within that period, the confirmed price applies if the product specification, quantity, material, and processes do not change. If the buyer changes the specification or material and key input prices change materially, we explain the effect before the order is placed. We can quote quantity tiers so buyers can compare a small test order with the unit cost of expanded production.

Yes. We can source fabrics, ribbing, zips, buttons, cords, labels, hangtags, and packing materials to the product requirements. We also support buyer-nominated materials or suppliers.

Yes. From an image, reference garment, fabric swatch, or tech pack, we can search by composition, construction, GSM, color, hand feel, drape, and intended use. We identify which properties are already confirmed and which still require a physical sample or test.

We can assess custom composition, GSM, color, hand feel, and functional performance for the project. Custom knitting or weaving, dyeing, printing, and specialist finishing may carry a separate material MOQ, development cost, and lead time; these conditions are explained before development starts.

Yes. Depending on the project, we can provide color cards, stock swatches, lab dips, bulk shade references, or other material approval samples. The approved specification and physical reference are recorded for sampling and bulk material purchasing.

Before bulk production, we confirm the material controls appropriate to the product and target market, which can include composition, GSM, shrinkage, colorfastness, and other applicable performance properties. The test items, methods, sample basis, and costs are confirmed in the order or quality requirements.

The pre-production approval sample is made with the approved bulk material wherever possible. If an early development sample temporarily uses a substitute, we clearly identify the difference and reconfirm the final bulk material, color, GSM, and hand feel before production. If an approved material becomes unavailable or must be replaced, we provide an alternative and physical reference and continue only after the buyer’s written approval.

Repeat orders follow the original block, measurements, bill of materials, fabric specification, color, and process records. Reasonable differences can occur between production and dye lots. If the original batch is no longer available, we provide a new material or color sample for approval before scheduling the repeat order.

Standard garment development samples start at US$100 per style. The final cost depends on construction, material, printing or embroidery, trims, and production difficulty. Specialist materials, complex processes, and international delivery are quoted separately before sampling.

Yes. When the corresponding style reaches the standard bulk minimum of at least 100 pieces per style and color and formally enters factory production, 50% of the paid sample fee is credited directly against that style’s bulk order. For example, a US$100 sample fee produces a US$50 bulk-order credit.

Standard sample development takes 7 to 10 business days, excluding international delivery. Timing begins after the sample fee has cleared and the style, measurements, material, color, trims, print or embroidery files, and other key process requirements are confirmed. Specialist material sourcing, custom dyeing, or complex processes may need more time, which we explain before sampling starts.

The standard sample fee includes two rounds of revisions within the originally confirmed design scope, covering fit, measurements, and basic process adjustments. Changing the material, redesigning the garment structure, adding a new process, or substantially changing the original requirements may add development cost and time. Any addition is explained and approved before the revision proceeds.

We normally make two matching samples: one is sent to the buyer to check fit, measurements, material hand feel, and workmanship, while the factory retains the other as a control and rapid revision sample. After feedback, the retained sample can be adjusted without waiting for the first sample to return to China, and we provide updated measurement records, detail photographs, and video. If a revision affects fit, wear, material, color, or important construction, we recommend sending the revised physical sample for approval before bulk production.

Depending on the project stage, we can make fit samples, development samples, pre-production samples, and other required approval samples. Each type is used to confirm the relevant fit, measurements, materials, processes, or final production standard. The final written approval sample, measurement chart, process sheet, and material records together form the bulk production and inspection standard.

We state sample development, bulk production, inspection and packing, and freight as separate stages rather than combining production and transit into one number. Standard sampling takes 7 to 10 business days, excluding international delivery. Standard bulk production starts from 25 business days; for some orders below 2,000 pieces, production may start from 15 business days when the style, processes, materials, and available capacity allow. These are production periods and exclude international freight. The confirmed schedule is recorded in the contract or order documents after the pattern, order, materials, and production slot are approved.

Bulk lead time normally begins only after the sample and production standard are approved in writing; quantities, sizes, and colors are confirmed; material, trim, and process conditions are confirmed; the contract or order documents are accepted; the required deposit has cleared; and the production slot is locked in writing.

Yes. Changes to fit, material, color, process, quantity, or packing, or delayed approval of samples and other critical information, may require materials and capacity to be rescheduled. We identify the affected stages and provide an updated target schedule.

Yes. Once production begins, we update progress at the main milestones. Subject to the order and confidentiality requirements, updates can include photographs or video from cutting, sewing, printing or embroidery, quality control, and packing. The frequency and required evidence can be agreed before the order starts.

If material availability, quality, equipment, process, or capacity causes a problem, we explain the cause, affected production stage, available solutions, and updated target date as soon as practical. Any alternative that affects an approved specification requires buyer approval before it is used.

Peak production periods, Chinese New Year, and international logistics peaks require extra buffer. A production slot is locked only after the sample, order, materials, and payment conditions are satisfied. For orders tied to a launch date, buyers should confirm the latest acceptable warehouse-arrival date early so the production plan can be scheduled backwards.

Bulk production follows the final approved sample, process sheet, measurement chart, material record, color, and packing requirements. The current approved version is confirmed before production to prevent old files or unapproved changes from being used. The sample is an important physical reference but must be used with the written specification; any conflict between them is resolved in writing before bulk production.

Bulk materials and processes follow the approved specification, sample, and order documents. Production checks cover material composition, GSM, hand feel, color, and critical processes. Any proposed material or process change must be explained in advance and approved by the buyer in writing.

Apparel production has reasonable manufacturing tolerances. The measurement tolerances, color acceptance standard, workmanship requirements, and defect classifications must be defined for the product in the quality standard or order documents before bulk production. We do not rely on a vague claim of “industry tolerance”; disputes are assessed against the sample and written standards approved before production.

Yes. Subject to the order plan, buyers can request views of work in progress or finished goods and can arrange an on-site inspection, remote inspection, or third-party pre-shipment inspection. The method, timing, sampling standard, and cost must be confirmed before production.

Repeat orders preferentially use the original block, measurements, bill of materials, fabric specification, color, and process records. If the material batch, equipment, or production route must change, we provide new approval information and produce only after approval.

Quality control covers the main production stages, including incoming fabric and trim inspection, in-line production checks, and final inspection of finished goods before dispatch. The detailed inspection plan depends on product risk, quantity, and buyer requirements.

Inspection can cover whether fabrics and trims match the approved specification; garment measurements and critical tolerances; cutting, sewing, appearance, shade differences, stains, and damage; printing, embroidery, and other decoration; labels, hangtags, and packing; order quantities and the size and color ratio; and carton packing and shipping marks. The final scope follows the approved quality standard for the order.

Yes. We support inspection to an industry AQL sampling plan agreed by both parties and can provide a photographic quality report when required. The AQL level, lot size, defect classes, acceptance criteria, and third-party inspection requirements must be recorded in the order or quality documents before production.

Non-conforming goods identified at final inspection are isolated and reworked, replaced, or otherwise handled as appropriate. They are inspected again after correction and count as approved shipment quantity only when they meet the confirmed standard. The notice period, evidence, and remedy for a manufacturing quality issue found after dispatch follow the separately agreed claims and after-sales terms.

Manufacturing orders normally require a deposit starting from 80% of the contract value. The exact percentage depends on the product category, materials, processes, and order conditions and is confirmed in the quotation and contract. After the buyer approves the production pattern or sample and signs the contract, the buyer normally pays the required deposit. Production is arranged to the approved sample, production documents, and confirmed slot once the contractual deposit and other start conditions are satisfied. The exact balance percentage and payment milestone are not yet defined in this general FAQ and remain subject to the formal contract and order documents.

Customization orders require 100% payment. Customization service and production begin only after full payment has cleared and the customization requirements, quantity, and design files are confirmed.

Wholesale orders require 100% payment. Dispatch is arranged only after stock, styles, colors, sizes, quantities, and delivery requirements are confirmed and full payment has cleared.

Bulk goods are produced and finally inspected against the approved sample, measurement chart, process sheet, materials, and packing requirements. Before delivery at the agreed dispatch or port handover point, we complete the applicable inspections and confirm that the goods meet the approved quality requirements. The handover point and the responsibilities for freight, customs, and transfer of risk follow the confirmed Incoterms rule and the formal quotation and contract.

When cargo insurance is confirmed for an order, it is arranged before dispatch. If serious insured loss or transit damage occurs, we assist with a claim according to the policy coverage, cargo value, and required evidence, and the outcome follows the insurer’s assessment. The insured period, insured amount, deductible, claimant, and exclusions must be recorded in the order documents after the logistics and insurance plan is confirmed.

If both parties agree in writing on the issue, responsibility, and settlement amount, the approved refund is returned through the original payment route to the account of the actual payer. The refund record remains linked to the corresponding contract, order, and payment records.

Buyer tech packs, design files, and project information are handled through the controlled upload, email, messaging, cloud, backup, and internal project systems needed to assess, sample, produce, and support that buyer’s project. Access is limited by project need. Files are not disclosed to unrelated parties or used for another buyer’s products. If an approved specialist process is required, only the minimum information necessary is shared with authorized personnel, who remain subject to confidentiality responsibilities.

Yes. Buyers can request deletion of design and project files, and we delete the agreed scope and confirm the result. Transaction records that must be retained by law or to perform a contract, process payments, maintain quality records, or resolve disputes are not design files that can always be deleted immediately. If such records exist, we explain the retention basis and scope.

We can offer FCA, DAP, and DDP according to the order and destination. Eligible Customization and Wholesale orders can use DDP customs-cleared, duty-paid delivery to the named destination. DAP can deliver to the buyer’s named warehouse or address while the buyer handles import clearance and related duties and taxes. Eligible conventional sea-freight projects can also use FOB when requested. The final Incoterms rule, named place, included costs, and responsibility boundaries are set by the formal quotation and contract, which must state the full named place and “Incoterms® 2020” rather than only three letters.

FCA means Free Carrier. We handle export clearance in China and deliver the goods to the buyer’s nominated carrier or freight forwarder at the agreed place. The buyer is responsible for international carriage after delivery, destination import clearance, duties, and import taxes; cargo insurance follows the plan agreed for the order. Transport risk passes to the buyer when the goods are handed to the nominated carrier as agreed. If the named place is the factory, we also load the goods onto the buyer’s collecting vehicle. FCA can be used for courier, air freight, container shipping, and multimodal transport and is particularly suitable for buyers with their own forwarder. Formal wording: FCA [full factory or nominated forwarder address], Guangzhou, China, Incoterms® 2020.

DAP means Delivered at Place. We arrange and pay for carriage to the buyer’s named warehouse or address and carry transit risk until the goods arrive there, ready for unloading. The buyer handles destination import clearance, duties, VAT/GST and other import taxes, and unloading. DAP suits buyers that have a local importing entity, importer number, or customs broker but want us to arrange transport to their warehouse. The buyer must provide clearance information and complete import formalities promptly; storage, delay, or other costs caused by late clearance follow the formal quotation and contract. Formal wording: DAP [full buyer warehouse address], [city and country], Incoterms® 2020.

DDP means Delivered Duty Paid. We arrange carriage, export clearance, applicable transit formalities, destination import clearance, duties, and applicable import taxes, and carry transit risk until the goods reach the named place ready for unloading. The formal quotation identifies the tax components and other inclusions; the buyer normally unloads at destination. DDP customs-cleared, duty-paid delivery is available for eligible Customization and Wholesale orders only after the destination country, full address, importer arrangements, product category, fibre composition, HS code, value, taxes, and clearance route are checked for that shipment. It is not automatically available for every country, address, or order. Formal wording: DDP [buyer warehouse or delivery address], [city and country], Incoterms® 2020.

Both DAP and DDP can deliver goods to a named warehouse or address. Under both rules, we arrange international transport and export clearance and carry transit risk to the named place; the buyer normally unloads. The difference is import responsibility: with DAP, the buyer handles import clearance, duties, and applicable import taxes; with DDP, we handle them. Buyers with local importing capability who want to manage their own taxes generally choose DAP. Buyers seeking one quotation for transport, import clearance, and taxes can request DDP, subject to destination and clearance approval.

FOB means Free On Board and applies only to sea or inland-waterway transport. We handle export clearance in China and load the goods aboard the buyer’s nominated vessel at the named port of shipment. Risk passes to the buyer once the goods are on board; the buyer handles ocean freight, destination import clearance, duties, and related import taxes, while cargo insurance follows the agreed order plan. FOB suits a conventional port-to-port shipment where on-board delivery is the real handover. It must not be used for courier, air, or multimodal transport; if a normal container is handed to a terminal, forwarder, or carrier before loading, FCA is generally more appropriate. Formal wording: FOB Nansha Port, Guangzhou, China, Incoterms® 2020.

Under both DAP and DDP, delivery normally occurs when the goods arrive at the named place on the transport vehicle, ready for unloading, so the buyer normally unloads. If tail-lift service, a forklift, unloading labor, container unloading, or movement inside the warehouse is needed, the receiving conditions must be provided before quotation. The parties then confirm whether the service can be arranged, who pays, and where risk transfers. “Door delivery” must not be assumed to include unloading.

We consider the order type, quantity and value, transport method, destination, whether the buyer has an importing entity or forwarder, and local customs and tax conditions. FCA normally applies when the buyer has a forwarder and wants us to complete China export clearance and hand over to its carrier. DAP normally applies when we deliver to the warehouse and the buyer handles import clearance and taxes. DDP may apply when the buyer wants one service for transport, import clearance, and taxes and the destination conditions are approved. FOB may apply after the real transport flow is checked when the buyer requests conventional port-to-port sea freight and accepts risk after loading. The quotation and contract also state the full named place, transport method, freight validity, tax inclusions, unloading, insurance, and the handling of inspection, storage, redirection, return, and other exceptional charges.