Frequently Asked Questions

Alrightmade is an export company, not a factory. We develop your garments, source materials, manage quality checks, pack orders, and coordinate international delivery, while production runs in approved partner factories in Guangdong to your approved specification and quality plan. Your quotation confirms the seller, the production location and route, payment terms, and the delivery arrangement.

We handle development, material sourcing, quality checks, packing, and export delivery. Partner factories in Guangdong complete sewing, printing, and the other production steps. Any specialist process is named in the production plan and quality controls, and no approved specification changes without your confirmation.

We mainly develop and produce T-shirts, hoodies and sweatshirts, denim, swimwear, knitwear, and sweaters. We can assess both standard basics and custom orders. Non-standard structures, specialist materials, or complex processes receive a feasibility review before quotation so that a suitable production route can be confirmed.

Yes. Buyers can arrange an on-site factory visit or live video audit and can review the factory environment, production equipment, and anonymized views of work in progress. Other customers’ designs, trademarks, and order information will be covered or avoided.

Monthly reference capacity is at least 50,000 T-shirts; at least 30,000 sweaters; at least 30,000 hoodies; and at least 30,000 trousers. Simpler styles can run at higher volumes. Decoration capacity is at least 100,000 printed pieces per month across screen printing, digital printing and puff printing. The 100,000 printing figure is shared across the listed print methods, not a separate capacity for each method. Embroidery capacity is approximately 20,000 embroidered pieces per month, around 700 to 900 pieces per day. Each figure is a category- or process-specific reference, not a guarantee that categories or processes run simultaneously, and the figures must not be added into one fixed total. Actual availability depends on the style, materials, processes, quantity, approvals, and production schedule, so we confirm it for each order.

The standard minimum for custom apparel is 30 pieces per style, divided across at least two sizes according to an approved size plan. Whether those pieces can be split into more than one color depends on the fabric, because stock and dyed fabrics carry their own color minimums. Dyeing requirements, specialist trims, and production processes can also affect the final MOQ, which is confirmed before quotation.

If an order does not yet reach 30 pieces per style, we can assess lower-threshold routes using stock fabric, existing blocks, available trims, or customization of blank garments. The available choices, unit price, and degree of modification differ from fully custom manufacturing and are explained before quotation.

Yes. You can begin with product images, a reference garment, sketches, or an initial design so we can assess construction, material direction, processes, and an approximate cost. For a more accurate quotation, also provide expected quantity, colors, size range, target material, printing or embroidery, labels and packing, target market, and required timing. The more complete the information, the closer the quotation can be to the final production cost.

A formal quotation itemizes the applicable material, production labor, confirmed basic printing or embroidery, labels, and basic packing. It also identifies optional or additional costs such as specialist materials, complex processes, extra trims, testing, custom packing, inspection, and freight. Every quotation states what is included, excluded, and still to be confirmed; unapproved added-value items are not introduced as hidden charges.

Each quotation states its validity period. Within that period, the confirmed price applies if the product specification, quantity, material, and processes do not change. If the buyer changes the specification or material and key input prices change materially, we explain the effect before the order is placed. We can quote quantity tiers so buyers can compare a small test order with the unit cost of expanded production.

Yes. We can source fabrics, ribbing, zips, buttons, cords, labels, hangtags, and packing materials to the product requirements. We also support buyer-nominated materials or suppliers.

Yes. From an image, reference garment, fabric swatch, or tech pack, we can search by composition, construction, GSM, color, hand feel, drape, and intended use. We identify which properties are already confirmed and which still require a physical sample or test.

We can assess custom composition, GSM, color, hand feel, and functional performance for the project. Custom knitting or weaving, dyeing, printing, and specialist finishing may carry a separate material MOQ, development cost, and lead time; these conditions are explained before development starts.

Yes. Depending on the project, we can provide color cards, stock swatches, lab dips, bulk shade references, or other material approval samples. The approved specification and physical reference are recorded for sampling and bulk material purchasing.

Before bulk production, we confirm the material controls appropriate to the product and target market, which can include composition, GSM, shrinkage, colorfastness, and other applicable performance properties. The test items, methods, sample basis, and costs are confirmed in the order or quality requirements.

The pre-production approval sample is made with the approved bulk material wherever possible. If an early development sample temporarily uses a substitute, we clearly identify the difference and reconfirm the final bulk material, color, GSM, and hand feel before production. If an approved material becomes unavailable or must be replaced, we provide an alternative and physical reference and continue only after the buyer’s written approval.

Repeat orders follow the original block, measurements, bill of materials, fabric specification, color, and process records. Reasonable differences can occur between production and dye lots. If the original batch is no longer available, we provide a new material or color sample for approval before scheduling the repeat order.

Standard garment development samples start at US$100 per style. The final cost depends on construction, material, printing or embroidery, trims, and production difficulty. Specialist materials, complex processes, and international delivery are quoted separately before sampling.

Yes. When the corresponding style reaches the standard bulk minimum of at least 30 pieces per style and formally enters factory production, 50% of the paid sample fee is credited directly against that style’s bulk order. For example, a US$100 sample fee produces a US$50 bulk-order credit.

Standard sample development takes 7 to 10 business days, excluding international delivery. Timing begins after the sample fee has cleared and the style, measurements, material, color, trims, print or embroidery files, and other key process requirements are confirmed. Specialist material sourcing, custom dyeing, or complex processes may need more time, which we explain before sampling starts.

The standard sample fee includes two rounds of revisions within the originally confirmed design scope, covering fit, measurements, and basic process adjustments. Changing the material, redesigning the garment structure, adding a new process, or substantially changing the original requirements may add development cost and time. Any addition is explained and approved before the revision proceeds.

We normally make two matching samples: one is sent to the buyer to check fit, measurements, material hand feel, and workmanship, while the factory retains the other as a control and rapid revision sample. After feedback, the retained sample can be adjusted without waiting for the first sample to return to China, and we provide updated measurement records, detail photographs, and video. If a revision affects fit, wear, material, color, or important construction, we recommend sending the revised physical sample for approval before bulk production.

Depending on the project stage, we can make fit samples, development samples, pre-production samples, and other required approval samples. Each type is used to confirm the relevant fit, measurements, materials, processes, or final production standard. The final written approval sample, measurement chart, process sheet, and material records together form the bulk production and inspection standard.

Yes, when the garment and artwork need one. With the quote we confirm whether a digital proof, a strike-off, or a decorated sample is needed, and what it costs. Production starts after you approve the quote, the sample route, and the final specification.

We state sample development, bulk production, inspection and packing, and freight as separate stages rather than combining production and transit into one number. Standard sampling takes 7 to 10 business days, excluding international delivery. Bulk production starts from 15 business days. Actual timing depends on design complexity, processes, materials, order quantity and available capacity. These are production periods and exclude international freight. The confirmed schedule is recorded in the contract or order documents after the pattern, order, materials, and production slot are approved.

Bulk lead time normally begins only after the sample and production standard are approved in writing; quantities, sizes, and colors are confirmed; material, trim, and process conditions are confirmed; the contract or order documents are accepted; the required deposit has cleared; and the production slot is locked in writing.

Yes. Changes to fit, material, color, process, quantity, or packing, or delayed approval of samples and other critical information, may require materials and capacity to be rescheduled. We identify the affected stages and provide an updated target schedule.

Yes. Once production begins, we update progress at the main milestones. Subject to the order and confidentiality requirements, updates can include photographs or video from cutting, sewing, printing or embroidery, quality control, and packing. The frequency and required evidence can be agreed before the order starts.

If material availability, quality, equipment, process, or capacity causes a problem, we explain the cause, affected production stage, available solutions, and updated target date as soon as practical. Any alternative that affects an approved specification requires buyer approval before it is used.

Peak production periods, Chinese New Year, and international logistics peaks require extra buffer. A production slot is locked only after the sample, order, materials, and payment conditions are satisfied. For orders tied to a launch date, buyers should confirm the latest acceptable warehouse-arrival date early so the production plan can be scheduled backwards.

Bulk production follows the final approved sample, process sheet, measurement chart, material record, color, and packing requirements. The current approved version is confirmed before production to prevent old files or unapproved changes from being used. The sample is an important physical reference but must be used with the written specification; any conflict between them is resolved in writing before bulk production.

Bulk materials and processes follow the approved specification, sample, and order documents. Production checks cover material composition, GSM, hand feel, color, and critical processes. Any proposed material or process change must be explained in advance and approved by the buyer in writing.

Apparel production has reasonable manufacturing tolerances. The measurement tolerances, color acceptance standard, workmanship requirements, and defect classifications must be defined for the product in the quality standard or order documents before bulk production. We do not rely on a vague claim of “industry tolerance”; disputes are assessed against the sample and written standards approved before production.

Yes. Subject to the order plan, buyers can request views of work in progress or finished goods and can arrange an on-site inspection, remote inspection, or third-party pre-shipment inspection. The method, timing, sampling standard, and cost must be confirmed before production.

Repeat orders preferentially use the original block, measurements, bill of materials, fabric specification, color, and process records. If the material batch, equipment, or production route must change, we provide new approval information and produce only after approval.

Quality control covers the main production stages, including incoming fabric and trim inspection, in-line production checks, and final inspection of finished goods before dispatch. The detailed inspection plan depends on product risk, quantity, and buyer requirements.

Inspection can cover whether fabrics and trims match the approved specification; garment measurements and critical tolerances; cutting, sewing, appearance, shade differences, stains, and damage; printing, embroidery, and other decoration; labels, hangtags, and packing; order quantities and the size and color ratio; and carton packing and shipping marks. The final scope follows the approved quality standard for the order.

Yes. We support inspection to an industry AQL sampling plan agreed by both parties and can provide a photographic quality report when required. The AQL level, lot size, defect classes, acceptance criteria, and third-party inspection requirements must be recorded in the order or quality documents before production.

Non-conforming goods identified at final inspection are isolated and reworked, replaced, or otherwise handled as appropriate. They are inspected again after correction and count as approved shipment quantity only when they meet the confirmed standard. The notice period, evidence, and remedy for a manufacturing quality issue found after dispatch follow the separately agreed claims and after-sales terms.

Manufacturing orders normally require a deposit of 80% or more of the contract value. The exact percentage depends on the product, materials, processes, and order conditions. After you approve the pattern or sample and sign the contract, production is scheduled once the required deposit and other start conditions are complete. Your quotation and contract state the exact balance and payment milestone before production begins.

Customization orders require 100% payment. Customization service and production begin only after full payment has cleared and the customization requirements, quantity, and design files are confirmed.

Wholesale orders require 100% payment. Dispatch is arranged only after stock, styles, colors, sizes, quantities, and delivery requirements are confirmed and full payment has cleared.

Bulk goods are produced and finally inspected against the approved sample, measurement chart, process sheet, materials, and packing requirements. Before delivery at the agreed dispatch or port handover point, we complete the applicable inspections and confirm that the goods meet the approved quality requirements. The handover point and the responsibilities for freight, customs, and transfer of risk follow the confirmed Incoterms rule and the formal quotation and contract.

When cargo insurance is confirmed for an order, it is arranged before dispatch. If serious insured loss or transit damage occurs, we assist with a claim according to the policy coverage, cargo value, and required evidence, and the outcome follows the insurer’s assessment. The insured period, insured amount, deductible, claimant, and exclusions must be recorded in the order documents after the logistics and insurance plan is confirmed.

If both parties agree in writing on the issue, responsibility, and settlement amount, the approved refund is returned through the original payment route to the account of the actual payer. The refund record remains linked to the corresponding contract, order, and payment records.

Access to your tech packs, designs, and project files is limited to the people who need them for your project. We do not use them for another buyer. We share only the information needed with the partner factory producing your order, and with any specialist partner it requires, under confidentiality obligations.

Yes. Buyers can request deletion of design and project files, and we delete the agreed scope and confirm the result. Transaction records that must be retained by law or to perform a contract, process payments, maintain quality records, or resolve disputes are not design files that can always be deleted immediately. If such records exist, we explain the retention basis and scope.

We offer FCA, DAP and, for eligible orders, DDP. Qualifying conventional sea shipments may use FOB. Your quotation states the chosen rule, full named place, included costs, and Incoterms® 2020.

With FCA, we clear the goods for export from China and deliver them to your nominated carrier at the named place. Risk then passes to you, and you arrange international transport, destination import clearance, duties, and taxes. If delivery is at the factory, we arrange loading onto your collecting vehicle. Contract wording: FCA [full named place], [city], China, Incoterms® 2020.

With DAP, we arrange transport and carry transit risk to your named destination, ready for unloading. You handle import clearance, duties, taxes, and unloading. Give us the required clearance information promptly; your order states who pays costs caused by late clearance. Contract wording: DAP [full destination address], [city and country], Incoterms® 2020.

With DDP, we arrange transport, export and import clearance, duties, and applicable import taxes to the named destination, ready for unloading. You normally unload. DDP is available only for eligible Customization and Wholesale orders after we approve the destination, importer arrangements, product classification, value, taxes, and clearance route. Contract wording: DDP [full destination address], [city and country], Incoterms® 2020.

Both DAP and DDP deliver to a named destination and normally leave unloading to you. With DAP, you handle import clearance, duties, and taxes. With DDP, we handle them after approving the destination and clearance route.

FOB applies only to sea or inland-waterway transport. We clear the goods for export and load them on your nominated vessel at the named port; risk then passes to you. You arrange ocean freight, destination import clearance, duties, and taxes. FCA is usually more appropriate when container goods are handed to a carrier or terminal before loading. Contract wording: FOB Nansha Port, Guangzhou, China, Incoterms® 2020.

Under DAP and DDP, delivery normally ends when the goods reach the named place ready for unloading, so you unload. Tell us before quotation if you need a tail lift, forklift, labour, container unloading, or movement inside the warehouse. Door delivery includes unloading only when your quotation says it does.

Choose FCA if you use your own forwarder; DAP if we deliver while you handle import; DDP if you want transport, clearance, and taxes included, subject to approval; or FOB for eligible port-to-port sea freight. Your quotation confirms the named place, transport, taxes, unloading, insurance, freight validity, and any exceptional charges.